This is a very rare scenario. Please contact us as soon as possible if this happens.
Articles in this section
- Who should I contact if I need help with my credits and tutoring plan subscription?
- What do I need to do before the lesson?
- What if my teacher does not show up for my lesson?
- What happens if my teacher cancels our confirmed lesson?
- What’s the lesson cancellation policy?
- Can I remove my lesson request? / Can I cancel a confirmed booked lesson?
- What happens if the teacher declines my lesson request or doesn't respond in time?
- Will the unused lesson credits for my monthly plan expire?
- What are Credits / How Much are Credits?